Returns & Refunds
We stand behind our products and offer a 30 day satisfaction guarantee. If at any time within the 30 day period you are not happy with your purchase, had an issue with your order, received the wrong product, or received a damaged item, please reach out to us! Returns can only be requested within 30 days of the product shipment date. Your order must be returned to us in order to receive full product credit. Shipping costs will not be refunded. Returned items must be in their original packaging.
We are happy to provide you with a full refund or replacement product. Refunds for returned items are always applied to the original payment method used to place your order. This would include the original credit card or PayPal account. Refunds to your credit card typically take up to 7 business days to process and post to your credit card statement. Depending on the your billing cycle, it can take 1 to 2 billing cycles for their refund to post to your account.
Personalized or customized products may not be returned or exchanged.
Need help?
Frequently Asked Questions
Shipping
No. We do not ship overseas. We only ship within the contiguous United States.
Shipping costs do apply, and will be added at checkout unless your order qualifies for free shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are located. In most cases, orders are processed within 48 hours and will typically take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
Customer Service
You can contact us through our contact page! We will be happy to assist you.